Towards Robust GenAI: Techniques for Evaluating Enterprise LLM Applications

As LLMs become incredibly capable, evaluating their performance and safety has gotten trickier. Traditional human evaluation is slow, expensive, and biased, hindering enterprise AI adoption. This talk outlines the pitfalls of current evaluation methods and introduces emerging automated evaluation solutions, combining real-time "micro evaluators" with strategic human feedback loops. Learn strategies to confidently use language models in your apps and products.