Finding the Hidden Drivers of AI Business Value

Jakob Frick, Co-founder & CTO of RadiantAI, discusses how companies can move beyond basic evaluations to truly tie AI, particularly LLMs, to tangible business outcomes. The talk explores case studies and provides a framework for identifying the key metrics that drive value with Generative AI. It emphasizes understanding user problems, quantifying AI's contribution to revenue and adoption, and building systems to track success and identify failures proactively. Frick suggests a two-pronged approach: using AI to monitor AI and integrating business KPIs with existing data sources to demonstrate the ROI of AI investments.