Creating a Culture of Documentation

This talk addresses the critical importance of documentation in software projects, highlighting how poor documentation can hinder user onboarding, troubleshooting, and collaboration. Alanna Burke explores the characteristics of good and bad documentation, common causes of documentation failure, and the significant consequences of inadequate documentation. The session provides actionable strategies for fostering a culture of documentation, including leadership buy-in, empowering contributors, standardizing processes, and integrating documentation into existing workflows. It emphasizes that creating a robust documentation culture is essential for project success and user adoption.